Archive for the ‘Uncategorized’ Category

Please Vote for a SXSW Underdog.

Monday, August 16th, 2010 by Jennifer Kane

This summer I submitted a proposal to speak at the 2011 SXSW Interactive Festival coming up in March.

The “panel picker” voting process, which the conference is using to whittle down the 2,300 proposals they received, opened last week.

Yes, you heard me right … there are TWO THOUSAND, THREE HUNDRED proposals I’m vying against to get a spot.

A lot of those people are launching full-on promotional assaults in pursuit of votes for their session. Industry thought leaders are blogging about their top picks. Tweets, retweets and Facebook pleas about sessions are bouncing across the interwebs like maniacal pin balls.

Quite frankly, the whole thing feels a bit like a popularity contest and is giving me some serious high school flashbacks.

I’ll let you in on a little secret here … I’m not popular.

Never have been.

But I’m quickly realizing that, in order to have a shot at this, I’m going to need to lobby to get people to vote for my proposal too — something I look forward to about as much as getting a colonoscopy in the rotunda of the Mall of America at Christmastime.

So, I’m just going to give it to you straight as to why I’d like it very much if you would …

  1. Click on this link
  2. Set up an account (sorry about that … I know that part sucks)
  3. And vote for me to have a shot to play with the big kids in Austin this March.

Here’s the pitch …

I don’t want to speak at SXSW because I think it will make me famous (it won’t), or because I have a book coming out
that I need to promote (I don’t) or even to get a free pass to the event (I’ve already paid for my registration).

I want to speak at SXSW because I have a business to run and it’s gigs like this that help me do it.

The reality is that small business owners like myself need to hustle.Underdog

And the hustling never stops.

I suck at new business development, and I’m an introvert who is exhausted by networking.

But, I’m in my element on a stage. And it’s there that I most often reach potential new clients and company supporters.

Problem is, people like me don’t get national speaking gigs.

In order to sell registrations at conferences, organizers need to book people from big companies or agencies. They can attract more people to pay to see, “So-and-So from Home Depot,” than some chick from the Midwest who has a firm named after herself.

The irony here is that, when it comes to social media, most of the presentations from big companies that I’ve sat through in the past couple of years have been pretty ho hum. (In a year, all you accomplished was gaining consensus to launch a Facebook app? And I just paid $500 to sit here and listen to you talk about it? Awe. Some.)

In social media, it’s not the giant corporations that are doing the interesting work. It’s the little guys like me who have the room to innovate, iterate, fail and experiment, simply because there is no one to tell us that we can’t.

And that leads me back to you (assuming you’re still reading this).

And a promise …

It takes a village to support a D-lister and I really need you to be part of mine right now.

If I get this gig, it would mean a lot for my company. And I can promise you that …

  • I won’t forget the favor.
  • I won’t show up for the speaking gig hung over (trust me, this happens a lot at SXSW).
  • I won’t suck.

I totally get that my proposal is a long shot and chances are, come March, I’ll be listening to yet another big agency Twitterlebrity talking about authenticity. But, you know what? It never hurts to try.

(What I lack in popularity, I make up for in moxie).

So thank you for reading this post and throwing a vote to an underdog. I really appreciate it.

Get the skinny on Facebook Community Pages.

Monday, June 21st, 2010 by Kary Delaria

Facebook has made several changes lately, but one that isn’t getting nearly much attention amidst all of the discussions about privacy are the Community Pages – taking brands hostage one page at a time.

Get the skinny in my post on the Minnesota Public Relations Blog.

The Buzz about Facebook … Should we stay or should we go now?

Monday, May 24th, 2010 by Kary Delaria

Facebook privacy issues and the proposed “Facebook Boycott,” have been all the buzz across Twitter and the blogosphere in recent days …

Read Kary’s post on the Minnesota Public Relations Blog.

Authenticity ain't pretty.

Monday, June 8th, 2009 by Jennifer Kane

A number of years ago, I had a job working in a very small office.

Since I was young, spent most of my time there on the phone and had few co-workers, I decided to ditch the makeup routine and go to work “au natural.”

And nearly every day when I arrived at this job, my boss would invariably turn to me and say, “You look really tired this morning, Jen.”

Every day.

For months on end.

I always slept well the night before. I always came in showered, smartly dressed, perky and full of smiles. And still I kept wondering, “What is it about my appearance that suggests to this man that I am a haggard insomniac?”

Eventually, I informed my boss that telling a young woman that she looked like poo day after day wasn’t really a polite thing to do, and he quickly put the practice to rest.

Well THAT explains it.

Shortly thereafter, I met this man’s wife.

She was a well-manicured socialite with a giant rock on her hand and a mask of cosmetics covering her face.

Literally, it was a mask – her makeup had all been tattooed on.

Then, I kind of felt bad for my boss.

All along, I thought his behavior was about me looking abnormal, when in fact I had it totally backward. It was his perception of me that was the abnormal thing.

When this man rolled over each morning, he was greeted with perpetual ruby lips and kohl rimmed eyes – a vision of womanliness that would forever be immune to imperfection.

So when I walked in the office a few hours later with my puffy eyes, naked lips and yawns, I cracked his mirror right down the middle.

So where am I going with this?

I am reminded of this cracked-mirror phenomenon a lot lately when I’m talking to clients about social media.

After years of pushing out glossy marketing speak with the perception that audiences were sitting there like well coiffed mannequins just eating this stuff up, suddenly, some companies are hearing their consumers talk back to them.

And when they talk, they don’t sound like helpful brand evangelists participating in the world’s largest focus group.

They sound like ordinary humans.

Problem is, we humans are actually a cranky, rude, loony, witty, boring, sassy and sometimes terribly unruly bunch.

We swear. We get depressed. We fly off the handle. We gratuitously use the word “dude.” We throw our fickle love from social meme to social meme. We are authentically unpredictable.

Humans hate your marketing plan.

Humans don’t care about fitting into “user personas.” We don’t enter into dialogue with any thought to measurable outcomes. We don’t congregate to the social web to engage in a balanced banquet of conversations.

Instead, humans use the web as a raw and unruly buffet of ideas, opinions and discussion, and…

  • Sometimes the results leave us hungry for seconds.
  • Sometimes it make us wanna throw-up.
  • Sometimes it makes us laugh so hard that food comes right out of our noses.

And it’s all of these qualities that make the social web so attractive, amazing and challenging to navigate as a marketer.

Polished pitches and controlled messaging probably always will reign in marketing industry, just like some men will always prefer a Stepford wife with her beauty tattooed right on.

But as the social web becomes more powerful, it is my hope that authentic conversations – like authentic, unadorned faces – will get the respect they deserve.

Authenticity ain’t always pretty, folks, but there are great lessons we can learn if we can overcome our urge to prune, control and pretty it up whenever we come face-to-face with it.

Who knows? Maybe we’ll even learn to be a bit more authentic ourselves.

The News From SXSW? We Love You.

Monday, March 16th, 2009 by Jennifer Kane

There’s some big news floating around here in Austin at the SXSW Interactive Festival.

It’s not about products, applications or the newly anointed web celebrities swarming the place (although there is a fair amount of Ooo-ing and Ah-ing over them as well).

The big thing on people’s minds?

You.

…You, the user.
…You, the consumer.
…You, the person reading this post.
(And, for that matter, Me, the person writing it.)

It’s as if the whole industry reached a tipping point of channel, message and medium saturation, collectively took a step back and remembered, “oh yeah…. there are PEOPLE out there using all this stuff.”

Perhaps with interactive engagement becoming more ubiquitous, people are realizing that it’s becoming less and less relevant to have conversations about “us” and “them” and the technical “hows” of our interaction.

Perhaps the far more interesting topics are, “you” and “me” and the “whys?”

So instead of tech talk, the buzzwords I keep hearing at this conference are “experience,” “service,” “feedback” and the biggie…“happiness.”

(That’s right, we’re talking about happiness at an interactive conference.)

The whole thing is terribly inspiring, but also a wee bit utopian.

Because while people are engaging in these deep discussions about creating and “curating” (a very big buzzword here) user experiences, there are still a whole lotta people walking around here also wondering “how can I make some money doing this stuff?”

Perhaps the two are not mutually exclusive. But if they’re not, then I’d sure like to hear a presentation about that.

I Want My Golden Ticket at SXSW

Saturday, March 14th, 2009 by Jennifer Kane

It’s day one of my SXSW experience and I’ve got a lot on my mind.

(Chris Brogan’s great blog post about conferences yesterday added even more thoughts to the mix.)

  • What’s my pitch when I meet people?
  • Do I have enough business cards?
  • Is my phone charged?
  • Have I packed some cough drops? (I have a cold)
  • Do I have some hand sanitizer so I don’t shake hands and spread that cold like some modern-day Typhoid Mary?

But beyond these mundane topics, I’ve got some even bigger thoughts to contend with, like…

  • Why would people want to meet me?
  • What impression do I want to make on those people?
  • Is it possible for me to have friendly, genuine and empathetic networking experiences and still get my business noticed?

These last questions have been the topic of many coffee meetings with colleagues the past few months.

I want the keynote spot!

I want the keynote spot!

The people I’ve been talking to are smart and talented, but keeping finding that self-promo junkies – no matter what their experience level or skill set – seem to be getting all of the attention and all of the business lately. Like modern day “Veruca Salts” they have no compunction about standing in a crowded room and proclaiming, “Daddy, I want a goose that lays the golden egg!” *

And you know what? People give them that damn goose.

Now, don’t get me wrong. I believe that self-confidence is critical for success in life and certainly in business. But there is a vast difference between meeting someone, asking what they do and then genuinely listening with an open, interested mind, and meeting someone, launching into your promo spiel, leaving an opening for the obligatory spiel in return and then moving on.

But how come it seems that the later is more successful? And what if that’s a game that – so matter how well it works— is one that I’m just inherently uncomfortable playing? What if indeed, success rewards not just the brave, but also the vain?

As a born and bred “Charlie Bucket,” I’m not sure where this leaves me in the playing field and among a swarm of networkers milling this conference like this.

All I can do is keep plugging away with my eyes and heart open and (my mind turned up to “wicked productive”) with the belief that someday I will inherit my keys to the chocolate factory and Veruca will end up in the garbage shute where she belongs.

(If you thought I was going to say something about squirrels, you clearly are only familiar with the inferior Willy Wonka movie.)

We're heading to Austin, TX for SXSW Interactive.

Friday, March 13th, 2009 by Jennifer Kane

sxsw-meetme-badgeKane Consulting will be at the SXSW Interactive Festival where we’ll soak up all we can about the latest industry trends. We’ll capture and share our experience via blog, video, and Twitter, so stay tuned!

Are you going to be there? If so, we’d love to connect with you!